Stay abroad; use of assistance in case of emergency

Germans who find themselves in an emergency situation during their stay abroad can contact the nearest German mission abroad.



  • objective emergency from which the person concerned cannot extricate himself or herself and cannot be extricated by third parties
  • German nationality of the person concerned


Contact the nearest German mission abroad.

  • If you have lost your passport, you must visit the foreign mission in person.
  • In case of emergency, it depends on the situation how you get in touch.
  • Depending on the request and emergency situation, it is possible that
    • there is a suitable form or an informal application is sufficient,
    • the written form is required (e.g. signed application),
    • you have to appear in person.

Special notes

Before starting any trip abroad, you should clarify whether you have adequate health insurance coverage that also covers an emergency flight to Germany. Without sufficient insurance cover, you will have to bear the corresponding costs incurred on site. This can quickly consume all savings. These costs cannot be covered by German missions abroad. It also cannot be ruled out that you will be refused permission to leave the country if, for example, you are unable to pay hospital bills.


There is no time limit, however, no help is available for the past.

Processing time

  • Depending on the situation, immediately if necessary
  • Example: In case of passport loss, processing usually takes one working day.

Required documents

  • Required Documents

    • in case of passport loss: report the loss or theft to the police


  • Consular assistance services are subject to fees. The fees are essentially based on the time and effort involved. Hourly rates in the two- to three-digit euro range are to be expected. Please clarify any costs that may arise with the mission abroad.


  • Action before the Administrative Court


Responsible for editing:Auswärtiges Amt

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