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Entrepreneurs have the right to address requests and complaints in writing to the relevant authorities or to the state parliament.
Here you will find information about formalities related to this subject:
If you as a company feel that your access to the rail infrastructure is restricted, you can file a discrimination complaint with the Federal Network Agency.
If you want to complain about a provider for violating the provisions of the Geoblocking Regulation, you can file a complaint with the Federal Network Agency.
As a customer of an Internet, mobile or fixed network provider, you can obtain information about your rights from the Federal Network Agency and submit enquiries and complaints.
You can anonymously submit information on possible infringements of antitrust law to the Bundeskartellamt and receive feedback on them.
If you have indications of possible violations of antitrust law, you can submit them to the Federal Cartel Office as a submission or complaint.
In case of basic problems with mail or parcel delivery, you can complain to Bundesnetzagentur.
Information for service providers
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